Shipping and Delivery Policy

Surya Food and Agro Ltd is an FMCG company shipping confectioneries like - Chocolates, Biscuits and Juices to all major cities in India. We offer a variety of shipping options to meet your needs, including standard shipping, expedited shipping, and overnight shipping.

Shipping fees

Shipping fees are calculated based on the weight of your order and the shipping destination. You can view the shipping fees for your order during checkout.

Free shipping

We offer free standard shipping on missing and expired items over a 10 days period of time.

Delivery times

Standard shipping orders typically arrive within 4 -5 business days. Expedited shipping orders typically arrive within 2-3 business days. Overnight shipping orders typically arrive the next business day.

Shipping restrictions (If Any)

We do not ship to P.O. boxes or APO/FPO addresses.

Order processing times

Orders are typically processed and shipped within 4 - 5 business days.

Delivery tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to track the status of your shipment.

Delayed shipments

If your shipment is delayed, we will contact you as soon as possible.

Damaged shipments

If your shipment arrives damaged, please contact us immediately. We will work with you to resolve the issue.

Returns and refunds

We offer a 10 - day return policy on all packaged products. If you are not satisfied with your order, please contact us for a return authorization.

Contact us

If you have any questions about our shipping and delivery policy, please contact us at help.shop@priyagold.com.

Changes to this policy

We may update this shipping and delivery policy from time to time. If we make any changes to this policy, we will post the updated policy on our website.